Baseline Medical is committed to understanding and meeting the quality needs and expectations of all our customers. Baseline Medical is proud of its reputation for delivering quality products, at a competitive price, with excellent customer service. We have established a comprehensive quality assurance system that allows our company to meet all of the requirements of the FDA. Our quality assurance system focuses on the following principles:
- Quality is the responsibility of every employee
- Ethical workmanship and customer satisfaction are paramount
- Products and services must be delivered on time and at the agreed upon price
- Continuous improvement and training are vital to ensure that our customers receive World Class products and services
- Our management systems, practices, products, customers and employees must be measured in terms of performance. Performance indicators guide us to the area(s) in need of corrective action and review
The entire Baseline Medical team will adhere to the spirit and intent of our quality policy, as well as the directives of this quality assurance manual and its supporting quality system documentation. We will continue to aggressively strive to ensure that customer satisfaction is achieved at all times, and in all things