Refund Policy All returns must be pre-approved and will be subject to a 25% restocking fee. No credit will be issued for unauthorized returns. Request for return must be within 5 business days from the date of invoice. Baseline Medical assumes no liability for goods returned without authorization. We reserve the right to inspect all returns before issuing credit. All returns must be in original, unopened packaging. No partial returns will be accepted. Returns must be shipped freight prepaid to the address on the original packing slip. Please email us with details for a return. We have built a reputation on quality products and customer service.
